Frequently Asked Questions

Q: Do you have Free Wireless Internet in guest rooms?
A: Yes, we provide free WiFi covered by our hotspots throughout the Complex.

Q: What is the earliest I can Check-In?
A: Our Standard Check-In time is 2pm; however most times our Rooms are ready by Midday.

Q: Can I arrive late?
A: Yes, please call us if your arrival is later than 8pm
.

Q: I am travelling with a Trailer, do you have room?
A: We have a large area onsite for Trailers, Boats, Campers, Buses & small Trucks. Larger Trucks can park on the roadside.

Q: Do you have a Disability Suite?
A: Yes, we have 2 Full Access Motel Style units & 1 Part Access Self Contained Apartment - all these rooms are wheelchair-friendly.

Q: Do you have Foxtel?
A: Yes, we have 15 Channels including 3 Fox Sports Channels & 4 Movies Channels available in all rooms.

Q: Are your rooms Non-smoking?
A: Yes, all rooms at Motel Carnarvon are non-smoking.

Q: Do you have a Restaurant?
A: No, however
, we serve breakfast and dinner to your room. Alternatively, we can have food delivered from a great selection of local restaurants.

Q: Do you have a Bar?
A: No, but we are licensed & sell alcoholic beverages/soft drinks & snack foods in Reception to our Guests.

Q: Do you have a Laundry?
A: Yes, we have a coin-operated laundry.

Q: Do you have an Outdoor Entertainment Area?
A: Yes, we have a large undercover BBQ area with a fridge, microwave, plenty of dining area with a large HD TV featuring Foxtel with 3 Fox Sports Channels.

Q: How close are you to the Shops & Town Centre?
A:  Only 1.5km to Westlands Plaza,  3mins by car or a 10min walk to the centre of Town.

Q: How close are you to Restaurants & Hotels?
A:  The Roma Bowls Club is 350m away.  We are 2-3 mins by car to Eagle Boys Pizza, Subway, Chinese, Indian, KFC, Maccas, local Hotels – some have a courtesy bus & will pick up/drop off.

Q: What is your Cancellation Policy?
A: Cancellations must be made at least 24 hours prior to check in date and time. For cancellations received less than 24 hours in advance, the full amount for the first cancelled night will be charged. Special Events in Roma require 1 weeks’ notice.

Q: How do I guarantee my Booking?
A: Credit card details are required to secure room booking or a $150 cash bond.

Q: Do you have a Gym?
A: No, however
, Snap Fitness is 700m down the road. 

Q: How far is it to the Airport?
A: Motel Carnarvon is the closest Motel to the Roma Airport, 2.5kms or 3mins by Car.

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